Privacy Policy
DigitScan | Effective Date: May 13, 2024 | Last Updated: May 13, 2026
Introduction
DigitScan ("we," "us," or "our") operates digitscan.net and provides fingerprinting, background check, and related identity verification services. We are committed to protecting the privacy and security of your personal information, including sensitive biometric data. This Privacy Policy explains how we collect, use, store, share, and protect your information.
By using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information
- Full legal name
- Date of birth
- Social Security Number (when required for background checks)
- Government-issued identification details (driver's license, passport, etc.)
- Contact information (email address, phone number, mailing address)
- Employment information (employer name, position, CRD number for FINRA submissions)
- Payment information (credit/debit card details processed through our secure payment provider)
Biometric Data
- Fingerprint images captured via live scan devices or ink cards
- Electronic fingerprint records submitted to government agencies
Website Data
- IP address and browser type
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
How We Use Your Information
- Provide fingerprinting and identity verification services
- Submit fingerprint records to authorized agencies including the FBI, FDLE, FINRA, Ohio BCI, Arizona DPS, and ATF
- Process background check requests
- Complete I-9 Employment Eligibility Verification
- Process passport photo and apostille services
- Process payments for services rendered
- Communicate with you about appointments and services
- Comply with legal and regulatory requirements
Biometric Data Disclosure
Important: DigitScan collects biometric data (fingerprints) solely for the purpose of providing the services you have requested.
- Collection: Fingerprints are captured using FBI-certified live scan devices or traditional ink methods.
- Purpose: Biometric data is collected exclusively to fulfill your requested service.
- Transmission: Fingerprint data is transmitted securely to the relevant government agency as directed by you.
- Retention: We do not permanently store your fingerprint images. Records are retained only as long as necessary to complete your service, then securely deleted.
- No Sale: We will never sell, lease, or trade your biometric data to any third party.
- Consent: By using our fingerprinting services, you consent to the collection, use, and transmission of your biometric data as described herein.
How We Share Your Information
- Government Agencies: Fingerprints and personal data are submitted to agencies you have authorized (FBI, FDLE, FINRA, Ohio BCI, Arizona DPS, ATF, etc.).
- Payment Processors: Payment information is shared with our secure payment provider.
- Legal Requirements: We may disclose information when required by law, subpoena, or court order.
We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards including encrypted transmission of fingerprint data, secure storage, access controls, and regular security assessments. No method of electronic transmission or storage is 100% secure.
Data Retention
- Fingerprint data: Retained only as long as necessary to complete the requested service, then securely deleted.
- Transaction records: Retained for a minimum of three (3) years for accounting and legal compliance.
- Website data: Retained per our cookie settings and analytics provider policies.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, opt out of marketing communications, and request information about how your biometric data has been used. Contact us to exercise these rights.
Children's Privacy
Our services are not directed to individuals under 18 unless accompanied by a parent or legal guardian. We do not knowingly collect personal information from children under 13 without parental consent.
State-Specific Disclosures
Arizona Residents: DigitScan complies with all applicable Arizona privacy laws regarding personal and biometric data.
Florida Residents: FDLE submissions are processed in accordance with Florida statutes.
Illinois Residents (BIPA): We comply with the Illinois Biometric Information Privacy Act and will not collect biometric data without informed written consent.
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance.
Contact Us
DigitScan
112 N Central Ave - M40
Phoenix, AZ 85004
Website: www.digitscan.net